Small and medium-sized companies often lack the necessary human resources for post-sales follow-up that often can serve to announce new products, product lines, or services. Often these companies outsource such activities and transfer them to a "call center". However, the employees of these call centers have no specific training and are not able to answer questions of current and potential customers. We recommend the implementation of a "technical call center" in such cases and we can get you started in this direction. After a short training period with you, our knowledgeable staff has experience in your sector and can provide the first contact with technical information to your customers. If necessary, the customer will be forwarded to the appropriate person in your company with his/her specific issue. Gradually, the company could integrate its own employees into this structure.